Return & Exchange

Here at magicilluminaxions.com we offer a 7 day no questions asked.

If you wish to return or exchange any goods you must inform us in writing (letter, email) within 7 days beginning on the day after delivery of those goods. The date of delivery will be as recorded by our carriers. Once we have your request for a return or exchange, our customer services will give you an authorization number. Goods without authorization number will not be accepted.

Please ensure all goods are returned with their original packaging, complete with all other associated components sent with them such as lamps (light bulbs, instructions and other applicable parts). Goods should be in an undamaged condition.

The cost of returning the Goods will be deducted from the refund of the purchase price if a collection is arranged by us Magic Illuminaxions.

Alternatively Goods can be sent back by your own method of transportation at your own cost. Please note that you have a statutory duty to take reasonable care to ensure that the goods are not damaged in transit and that we receive the goods. If reasonable care is not exercised, we may make a claim against you for not exercising this statutory duty.

For returns your refund will be made within 30 days of return of the Goods.

For help or assistance E-mail: info@magicilluminaxions.com